Picture Your Life : ★ Shipping




Flat-rate Shipping Fees & Times (All Countries)
Average delivery times are 2.5 weeks* (between 1-5 weeks) from your order date.
Please read below for more info.


Production Time

Although our production time is often 2 business days or less, some items may take longer to produce than others - so please allow the following extra days to the average delivery time frame outlined below to avoid confusion and disappointment.

Bulk Orders: Extra production time is required for all bulk orders, the length of time depends on the number products in the order.

Product Production Time Basic Shipping Express / FedEx
Standard Products 1-4 business days 6-12 business days * 2-6 business days
Cushions/Pillow Cases 2-6 business days 6-12 business days * 2-6 business days
Photo Bags 3-5 business days 6-12 business days * 2-6 business days
Fleece Blankets 4-6 business days 6-12 business days * 2-6 business days
Phone Cases 4-6 business days 6-12 business days * 2-6 business days
Canvases 4-6 business days 6-12 business days * 2-6 business days
Umbrellas 5-7 business days 6-12 business days * 2-6 business days
Photo Books & Calendars 5-9 business days 6-12 business days * 2-6 business days
Christmas (Nov-Dec) 3-9 business days 10-20 business days * 2-6 business days


* EXCLUDING CUSTOMS. Most orders are not effected but there may be a delay by Australian Customs of 10 business days or more depending on mail volume when we use an overseas facility. Express Courier (FedEx) is not processed by customs in Australia therefore not effected by this possible delay. Please choose shipping method accordingly, or allow as much time as possible to order before the required delivery date to avoid disappointment.

Delivery Time

After production, orders will be produced and fully delivered within approximately:
  • 6-12 business days with basic shipping *
  • 2-6 business days with express courier

* Excluding possible customs delays

We have 5 regular working days Monday to Friday.

All products may require longer production time depending on the demand of the item as well as production capacity at the time of sale. For multiple item and bulk orders, processing time will be longer.

Delivery dates are not guaranteed and may require additional transit time due to unforeseen delays. Late deliveries although uncommon, can happen but we try our best to ensure they are as infrequent as possible.


Worldwide: Main Items

Flatrate national & international, medium to large items - even huge mounted canvases! For small items see next table below.

For FREE basic shipping, first Like us on Facebook then use coupon code PYLFREESHIP at checkout!

Shipping Method Delivery Time First Item Each Additional
Basic: Post (optional tracking) 6-12 business days * AU$12.40 AU$3.90
Express: FedEx Courier (with tracking) 2-6 business days AU$39.20 AU$6.55

* Excluding possible customs delays

Worldwide: Small Items - now FREE!

Flatrate national & international: Buttons/Badges, Magnets, Earrings, Pendants, Stickers and Italian Charms are now shipped FREE.

Multiple packs (4, 9, 10, 25, 100) of these items are considered a medium/large package, so the shipping fees will be as above. Each bulk pack is considered as one item, so each extra pack is considered as an additional item in shipping.

Shipping Method Delivery Time First Item Each Additional
Basic: Post (optional tracking) 6-12 business days * FREE FREE
Express: FedEx Courier (with tracking) 2-6 business days AU$39.20 AU$3.00

* Excluding possible customs delays


In order to have the largest range and highest quality for the lowest price, most orders are printed off-shore, so the shipping fees & approximate delivery time frames are usually the same to Australia, USA/Canada, United Kingdom, and all other countries.

Allow at least 3-5 business days past your expected delivery time before contacting the customer service department, as the delivery timeline is approximate as mentioned.


 

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